Refund Policy
Undelivered Services
If a service has not started, you are eligible for a full refund. Just contact support and reference your order ID.
Partially Delivered Services
For partially delivered services, we provide a prorated refund based on the portion not delivered. Coaching sessions cancelled with at least 24 hours notice are fully refundable.
Disputes
If you're unhappy with the quality of a delivered service, contact support within 7 days. A real human will review your dispute and issue a fair resolution.
Chargebacks
Please reach out to us first — we resolve nearly every issue without the need for a chargeback. Repeated chargebacks without contact may result in account suspension.